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Knowledgebase : Moodle > Moodle FAQs
If you're manually enrolling students into your course and are unable to locate someone by name and/or student ID, it may be because he/she doesn't yet have an existing Moodle account. In November, 2011, VCC implemented a system whereby new Moodle accou...
IF YOU'RE NEW TO MOODLE, HERE'S WHAT WE RECOMMEND.  (Actually, even if you've been using Moodle for a while, we _still_ recommend you review this!) * Read this PDF on how to log in to Moodle [http://cid.vcc.ca/p1-dl/instructions/moodle_v2/New_Faculty_...
THERE ARE MULTIPLE WAYS OF ENROLLING STUDENTS INTO COURSES. THE ELEARNING SUPPORT TEAM CAN HELP YOU DECIDE WHICH METHOD IS BEST FOR YOUR SITUATION. In general, there are three user roles for a course: Manager, Teacher, and Student. A Department Head, Pr...
SO, WHAT IS THIS "MOODLE" PROGRAM ANYWAY, AND WHAT CAN I DO WITH IT? Good questions! Everyone starts somewhere, and so we'll try to give you some background on what Moodle is and how and why you should use it at VCC. Vancouver Community College’s LMS (L...
If you are wanting to send a Moodle message to the whole class, or multiple students in the class, here's how to do it: * go to your class participant's list. From there... * scroll to the bottom and click on [Select all] or pick and chose multiple s...
IF YOU CANNOT FIND AND ENROLL A VCC EMPLOYEE OR STUDENT INTO A MOODLE COURSE, THE PROBLEM MAY BE THAT HE OR SHE HAS NEVER LOGGED INTO MOODLE BEFORE. In order for a new VCC employee account to be generated in Moodle, the employee must have logged into Mo...
THE ELEARNING SUPPORT TEAM WILL NOT GRANT ACCESS TO A COURSE SHELL BELONGING TO ANOTHER FACULTY MEMBER, WITHOUT PROPER PERMISSION. If you require "Teacher" access an existing course shell, please do one of the following: * Ask anyone who is currentl...
You can easily find (and change [http://elsupport.kayako.com/Knowledgebase/Article/View/61/0/kb1055---adding-or-changing-a-course-enrolment-key], if you want) an enrollment key for a course to which you have editing rights. * In the ADMINISTRATION blo...
There are several ways for you, as an instructor, to get help with Moodle. Download and view this PDF document, called "Getting Help in Moodle (for Faculty) [http://cid.vcc.ca/p1-dl/instructions/moodle_v2/Getting_Help_in_Moodle.pdf]."
NOTE: Not everyone has the access rights to copy a course.  Generally, this access is granted only to those in an Administrator or Manager role.  If you are an instructor, needing a copy of a course, please start here [http://dlsupport.kayako.com/Knowledg...
If your students are reporting that they cannot see your course, it may still be in a hidden state. You must change the "Visible" setting (under the course settings) from "hide" to "show." 1) From within your course, click on "Edit settings," under the ...
If yours students are reporting that they cannot see the final grade in their User report, you need to make a change in the Course Grade Setting. From with your course, * Click on "Grades" in the Administration block * Click on "Course grade setti...
A Subscription to a forum results in notifications being sent to a user when there are responses posted to that forum. These notifications in one of three ways: * As individual notifications (one notification for every post) * As a daily digest (onl...
BACKING UP AND RESETTING YOUR COURSE To reuse an existing course shell, BACKUP and then RESET the course as shown below. FIRST, BACKUP THE EXISTING COURSE: * From the main page of the course, click on “Backups” under the Administration Block * Lea...
There are several ways. both self-paced and scheduled, that can help you learn more about using Moodle at VCC. SELF-PACED METHODS * Search the eLearning Support Online Knowledgebase [http://elsupport.kayako.com/Knowledgebase/List] for articles and tu...
Please fill out our web form [http://cid.vcc.ca/p1-dl/instructions/moodle/request-moodle-shell.html] for this so that your shell request will be recorded and handled correctly.  You can easily access the shell from the Quick Links block, found in the left...
The Centre for Instructional Development maintains its own FAQs, dealing with common questions from VCC faculty and staff who use Moodle to manage online courses. CID MOODLE FAQS: http://elsupport.kayako.com/Knowledgebase/List/Index/17/moodle-faqs [http...