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Knowledgebase
This article covers some best practices in naming a Moodle course at VCC. In each Moodle course shell, there are two required fields for naming a course: LONG NAME and SHORT NAME * LONG NAME is used in the course listings in User's Moodle Home pag...
If you're manually enrolling students or teachers into your course and are unable to locate someone by name and/or student ID, it may be because he/she doesn't yet have an existing Moodle account. We will not bore you with the technical details as to why ...
IF YOU'RE NEW TO MOODLE, HERE'S WHAT WE RECOMMEND.  (Actually, even if you've been using Moodle for a while, we _still_ recommend you review this!) * Log onto Moodle from the MYVCC [http://myvcc.ca] ONLINE COURSES link, or by going directly to https:/...
THERE ARE MULTIPLE WAYS OF ENROLLING STUDENTS INTO COURSES. THE ELEARNING SUPPORT TEAM CAN HELP YOU DECIDE WHICH METHOD IS BEST FOR YOUR SITUATION. In general, there are three user roles for a course: Manager, Teacher, and Student. A Department Head, Pr...
YOU CAN CONTACT THE ELEARNING SUPPORT TEAM AT ELSUPPORT@VCC.CA NOTE: THE MORE INFORMATION YOU PROVIDE, THE SOONER AND MORE EFFICIENTLY WE CAN HELP YOU. When asking us for help with Moodle or other VCC educational technology, please tell us the followi...
If you need to set your course to use the COLLAPSED WEEKS or COLLAPSED TOPICS course format, here's how: 1. "Edit Settings" from the gear icon (top-right of your course), and open the section called "Course Format". 2. In the "Format" list, select "Co...
If you want to teach yourself how to use Moodle and to create your own online courses, these self-directed tutorials from CID may be very useful: ONLINE LEARNER SUCCESS EXPRESS (OLSE) [HTTP://MOODLE.VCC.CA/COURSE/VIEW.PHP?ID=548] LEARN HOW TO NAVIGATE ...
SO, WHAT IS THIS "MOODLE" PROGRAM ANYWAY, AND WHAT CAN I DO WITH IT? Good questions! Everyone starts somewhere, and so we'll try to give you some background on what Moodle is and how and why you should use it at VCC. Vancouver Community College’s LMS (L...
This video from Pearson SHOWS YOU HOW TO ADD AN ACTIVITY LINK TO YOUR MOODLE COURSE from your Pearson MyLab or Mastering account. SEE ALSO: * Pearson Training and Support for Educators [https://www.pearsonmylabandmastering.com/northamerica/educators/...
KALTURA IS THE PLATFORM THAT VCC USES TO MANAGE AUDIO AND VIDEO MEDIA. The Kaltura platform allows VCC instructors and students to easily share and manage video content. Users can upload, publish, and search videos, easily embed videos into online course...
The CaptureSpace recorder is a desktop application that allows you to record webcams, screens, audio, and slideshows, and easily upload to your Kaltura MyMedia folder. USING CAPTURESPACE, YOU CAN: * Record yourself or other live video from one or more...
KALTURA IS THE PLATFORM THAT VCC USES TO MANAGE AUDIO AND VIDEO MEDIA. The Kaltura platform allows VCC instructors and students to easily share and manage video content. Users can upload, publish, and search videos, easily embed videos into online course...
KALTURA IS THE PLATFORM THAT VCC USES TO MANAGE AUDIO AND VIDEO MEDIA. The Kaltura platform allows VCC instructors and students to easily share and manage video content. Users can upload, publish, and search videos, easily embed videos into online course...
KALTURA IS THE PLATFORM THAT VCC USES TO MANAGE AUDIO AND VIDEO MEDIA. The Kaltura platform allows VCC instructors and students to easily share and manage video content. Users can upload, publish, and search videos, easily embed videos into online course...
When you add a new "Pearson MyLab & Mastering Link" activity in Moodle, it will give an error message when clicked on. This is because the link activity's settings need to be edited slightly from their defaults, due to a version incompatibility in Moodle...
WHEN USING CHROME OR FIREFOX TO VIEW A PAGE WITH MIXED CONTENT (HTTPS AND HTTP), THE PAGE OR CONTENT MAY BE BLOCKED BY A SECURITY FEATURE. To display the page, please follow the instructions below for your browser. CHROME Note: In Chrome 34 and 35, th...
ACTIVITY COMPLETION HELPS STUDENTS TO TRACK THEIR PROGRESS IN A COURSE, GIVING THEM AN EASY-TO-SEE CHECKLIST OF WHAT THEY HAVE COMPLETED. This feature is enabled in VCC's Moodle server, and is required if you want to view Activity Completion reports [htt...
IF YOU HAVE A MOODLE COURSE THAT YOU NO LONGER NEED AND WOULD LIKE IT DELETED FROM THE SERVER, LET US KNOW AND WE'LL DO IT FOR YOU. The easiest way to do this is by clicking on the "Request Course Deletion" link, at the bottom of the Course ID block, on ...
In order to help decrease the clutter on our Moodle server, we have implemented a 3-MONTH LIMIT on files stored in the COURSE BACKUP AREA. These are backups that are manually created by instructors or course managers and does NOT include the weekly automa...
VCC'S MOODLE LMS INCLUDES A FREE SUITE OF MULTIMEDIA ACTIVITY TOOLS CALLED H5P. H5P MAKES IT EASIER FOR VCC MOODLE USERS TO CREATE RICH INTERACTIVE CONTENT. Using H5P, authors may create and edit interactive videos, presentations, games, advertisements ...
IF YOU HAVE TROUBLE GETTING YOUR GOOGLE CHROME BROWSER TO ALLOW YOUR MICROPHONE TO RECORD YOUR VOICE ONLINE, THIS ARTICLE MAY BE HELPFUL. This video shows an issue where Google Chrome doesn't display the "Allow/Block" requester, and how you may be able ...
USING AN ONLINE AUTHORING COMPONENT CALLED H5P [HTTPS://H5P.ORG/], YOU CAN EASILY CREATE INTERACTIVE MULTIMEDIA CONTENT FOR YOUR MOODLE-BASED COURSES. Here's a brief tutorial on how to add an H5P activity to your Moodle course at VCC: RELATED: * KB1...
THIS ARTICLE WILL HELP YOU TO INTEGRATE PEARSON MYLAB OR MASTERING CONTENT INTO YOUR VCC MOODLE COURSE. Integrating Pearson into Moodle makes it easier for your Students to access your Pearson course content, and easier to have Student grades from MyLab a...
THE ATTENDANCE ACTIVITY ALLOWS TEACHERS TO RECORD THE ATTENDANCE STATUS OF A STUDENT. Use this activity to create sessions for Attendance (i.e. specific times and events that your Students Should be attending) First, you'll add the Activity, similar to h...
ALT text (or ALT tags) is/are used by screen readers to provide a description of images to the user. Here's an article from Penn State [http://accessibility.psu.edu/images/alttext/], that does an excellent job of explaining how to decide what alternate t...
WHEN SEARCHING FOR IMAGES FOR YOUR TEACHING OR LEARNING PROJECTS, IT'S IMPORTANT TO _SEARCH ETHICALLY_ - to observe copyright, and to be aware of who owns the image you're interested in, and whether or not you have  the right to use it. The good news is ...
IT'S IMPORTANT TO ENSURE THAT COLLEGE COURSE CONTENT (WHETHER FACE-TO-FACE, BLENDED, OR FULLY ONLINE) IS COMPLIANT WITH COPYRIGHT LAW. The VCC Library offers deep expertise regarding copyright and fair dealing, and has provided a resource page to help yo...
THIS BRIEF INSTRUCTIONAL VIDEO COVERS THE ESSENTIALS OF HOW TO LIGHT YOUR SUBJECT WHEN RECORDING TO VIDEO. The use of one, two and three light setups with a light kit is the main topic, but there are also some good tips on using sunlight, reflectors, and...
If the LATEST ANNOUNCEMENTS block is not visible to your students, it's most likely because your course's NEWS FORUM is in a hidden state. _Show_ your News forum (Sometimes titled "Announcements") and have your students report back to you. Chances are the...
Since our upgrade to Moodle 3.2, you may have noticed a new field on your course settings page: COURSE END DATE This field is used _only for reporting purposes_, so there's _no danger_ that your students will be locked out.  If you are an instructor or ...
USE A MOODLE COURSE TAG TO IDENTIFY HOW THE SHELL IS CURRENTLY USED. You may find that, over time, your course shell develops from a simple student resource shell to a blended learning shell. If that happens, please remember to update your course tag. Av...
The Completion Progress Bar is a Moodle plugin that helps Teachers and Students to visualize activity completion in a course. For Students, it gives a heads-up look at which activities have been completed, and which have not. For Teachers, it provides an...
IN MOODLE VERSION 3.1, THE GRADING INTERFACE WAS REDESIGNED TO GIVE YOU A FASTER AND MORE CONVENIENT WORKFLOW WHEN MARKING STUDENT ASSIGNMENT ACTIVITIES. The improved grading interface also makes it easier to annotate student documents on the screen, rig...
If you have Teacher or Manager access to a course, you can "Switch role to..." another type of user (like a student) to see the course from their perspective.   As of Moodle 3.2, the Switch role too... link can be found on the user menu (instead of the A...
IF YOU WANT TO SEND A MOODLE MESSAGE TO THE WHOLE CLASS OR TO MULTIPLE STUDENTS IN THE CLASS, HERE'S HOW TO DO IT: * Go to your class participant's list. From there... * Scroll to the bottom and click on [Select all] or pick and chose multiple studen...
The Glossary activity allows participants to create and maintain a list of definitions, similar to a dictionary. ALL ABOUT MOODLE'S GLOSSARY ACTIVITY: https://docs.moodle.org/31/en/Glossary_activity [https://docs.moodle.org/31/en/Glossary_activity] HOW ...
VCC'S MOODLE SERVICE ALLOWS INSTRUCTORS TO CREATE ASSIGNMENTS FOR STUDENTS TO RECORD AND SUBMIT AUDIO. Using the "Online Audio"  submission type in a Moodle Assignment activity, Teachers can allow Students to record and upload spoken audio as their submi...
WARNING! Although this is an introductory video, you MAY actually learn something new!  We're ALL guilty of jumping into the deep end without first testing the waters.  Our time is limited, and we just have to "get'er done!" so we just start poking away...
If you use the Quickmail block to send messages to your students from Moodle, your students may report that the return address shows as "noreply@moodle.vcc.ca."  This is most likely due to the email display setting in your profile.   To fix this issue, a...
Resources and Activities within a Moodle course shell may be manually individually hidden until your editing is complete and you're ready to reveal them to your students. To manually _Show_ or _Hide_ an individual Resource or Activity: * Ensure that E...
TURNING TECHNOLOGIES CLICKERS (AKA STUDENT RESPONSE SYSTEMS) CAN BE SIGNED-OUT FROM THE VCC LIBRARY AT BOTH CAMPUSES. You can reserve a clicker kit via the VCC Library AV Equipment Catalogue at http://library.vcc.ca/using-the-library/bookings/booking-av...
MOODLE HAS A BUILT-IN "GUEST ACCOUNT". Visitors can log in as guests using the "Login as a guest" button on the login screen and enter any courses which allow guest access. In addition, logged-in users can enter any courses which allow guest access witho...
Sometimes, a Teacher may need to revise a PDF document that has been uploaded to Moodle. Usually this means that they must locate the original "Master" Word document that was used to create the PDF version, edit that, re-save it to PDF, and then re-upload...
FOR VCC MOODLE USERS WHO PREFER TO LEARN BY WATCHING VIDEOS, WE HAVE A FEW RESOURCES THAT MAY HELP YOU. MOODLE ESSENTIALS: (GOOD TOPICS FOR GETTING STARTED) https://www.youtube.com/playlist?list=PLZ63GnzMG_rmJzZj0hIDz4MCwpxa1sY97 [https://www.youtube.c...
WHY? Get students to focus on current topics HOW? Remove the capability to start new discussions and reply for the student role SIMILAR USES: Archive a glossary, wiki or database activity Have you ever wanted to keep a forum for students to read, but pre...
WHAT IS THE AIKEN QUIZ FORMAT? THE AIKEN FORMAT ALLOWS YOU TO EASILY EXPORT MULTIPLE CHOICE QUIZ QUESTIONS FROM A WORD OR OTHER TEXT DOCUMENT, INTO MOODLE.  For example, If you want to re-use a paper handout of a multiple choice quiz in your Moodle-based...
If your students are telling you that they can't see a link to their course grades, it may be due to your course settings. Try the following: * Go to your course settings (Administration/Course Administration/Edit Settings) * Scroll down to and ex...
Instructors are responsible for granting their students access to their courses. There are _several ways [http://elsupport.kayako.com/Knowledgebase/Article/View/112/0/kb1103---how-do-students-get-enrolled-into-my-course]_ for student to gain access to a c...
Department Program Assistant are often asked to assist with Moodle online course administration.  THIS PRINTABLE PDF FILE [HTTP://CID.VCC.CA/P1-DL/INSTRUCTIONS/MOODLE_V2/MOODLE_FOR_PAS.PDF] pulls together some of the basic, but most important things to kn...
The "Sum of Grades" aggregation has been removed and replace with "Natural Weighting."  _Long-term_, Moodle intends to remove the other forms of aggregation, as people get used to using the new (and easier to understand)  "Natural Weighting" aggregation m...
HERE'S HOW TO CREATE MATCHING-STYLE QUESTIONS IN QUIZZES IN MOODLE: We'll describe two different kinds of Matching questions that you can build in Moodle at VCC: * The "classic" MATCHING QUESTION TYPE lets users pick the correct answer from a drop-do...
USING FIREFOX'S LIVEFEED FEATURE, YOU CAN PUT MOODLE NEWS OR ELEARNING SUPPORT ARTICLES INTO YOUR WEB BROWSER'S TOOLBAR, AND KEEP THEM RIGHT AT YOUR FINGERTIPS. Many news and information websites use Really Simple Syndication (RSS) [https://en.wikipedia...
IT'S IMPORTANT TO KNOW WHICH BROWSERS (AND VERSIONS) WORK BEST WITH MOODLE. At VCC, Moodle is often accessed by a variety of devices, whether desktop computers, tablets, or smartphones. VCC's Moodle service is also enhanced with third-party plugins to ad...
AS OF MOODLE VERSION 2.8, ATTO BECAME THE DEFAULT EDITOR IN MOODLE AT VCC. While much simpler and easier for new users, ATTO is a bit different than the previous editor (TinyMCE) which had been the default for years prior. Here's a very good tutorial ...
IF YOU CANNOT FIND AND ENROLL A VCC EMPLOYEE OR STUDENT INTO A MOODLE COURSE, THE PROBLEM MAY BE THAT HE OR SHE HAS NEVER LOGGED INTO MOODLE BEFORE. In order for a new VCC employee account to be generated in Moodle, the employee must have logged into Mo...
IT'S RECOMMENDED  THAT YOU OPEN UP HYPERLINKS TO OTHER SITES IN POP-UP WINDOWS. This is so your students don't lose the location of your Moodle course from their browser window, or close it accidentally. Here's how to add an Internet link (a.k.a. hyperli...
Every Moodle course shell has THREE UNIQUE IDENTIFIERS: * Moodle course ID [http://elsupport.kayako.com/Knowledgebase/Article/View/124/0/kb1115---using-moodle-course-id] (appears in the URL of a course) * COURSE FULL NAME (appears in list of courses...
CONTRIBUTION TO COURSE TOTAL is what percent is earned toward a final grade with a particular grade item. Please note the difference between this and CALCULATED WEIGHT: CALCULATED WEIGHT is the _potential_, while Contribution is what has actually been ea...
WHAT ARE KEYBOARD SHORTCUTS? Keyboard shortcuts are little key combinations that are faster to use than your mouse. Over time, you might want to find a faster way to do very common tasks, particularly if you do a lot of text editing. (Once you've gone "r...
Ever needed to delete a student's attempt on a quiz?  Here's how: To delete _one or more_ quiz attempts: * Click on the appropriate quiz activity link from the main page of your course. * Click on the link showing the number of _Attempts_. * Cho...
A quick and easy way to take a screenshot, if you're using OUTLOOK 2010 FOR WINDOWS, is by using the built-in Screenshot tool. _(If you're not using Outlook, then see KB Article KB1087 [http://elsupport.kayako.com/Knowledgebase/Article/View/96/0/kb1087--...
THE MOODLE MOBILE APP IS THE OFFICIAL IOS AND ANDROID APP FOR THE MOODLE LMS. WHY USE THE MOODLE MOBILE APP? Although VCC's Moodle web interface works well on smaller screens, using a dedicated app on your mobile device has certain advantages: * Fa...
THE MOODLE MOBILE APP IS THE OFFICIAL IOS AND ANDROID APP FOR THE MOODLE LMS. WHY USE THE MOODLE MOBILE APP? Although VCC's Moodle web interface works well on smaller screens, using a dedicated app on your mobile device has certain advantages: * EAS...
IT CAN BE DIFFICULT TO KNOW, FOR SURE, HOW YOUR STUDENT'S ARE EXPERIENCING YOUR COURSE AND SEEING YOUR CONTENT. The _SWITCH ROLE TO..._ function is helpful, but has some limitations. For example, when you have switched to a student role view, you cannot v...
TURNINGPOINT 5 CLICKER SOFTWARE DOCUMENTATION Learn how to successfully navigate through TurningPoint clicker software including presentation basics, instructor features and self-paced polling. https://www.turningtechnologies.com/support/turningpoint-5...
USE THIS TROUBLESHOOTING CHART TO SOLVE BASIC SETUP ISSUES WITH TURNING TECHNOLOGIES CLICKERS AND SOFTWARE. http://cid.vcc.ca/p1-dl/instructions/clickers/Turning/TP_Clicker_Troubleshooter_May262014_EJL.pdf [http://cid.vcc.ca/p1-dl/instructions/clickers/...
As of our upgrade to Moodle 2.8, the default text editor is ATTO. To change your default back to TinyMCE, do the following: * Access your profile preferences by clicking on your profile image on the top right of the screen, hovering over Preferences a...
THE ELEARNING SUPPORT TEAM WILL NOT GRANT ACCESS TO A COURSE SHELL BELONGING TO ANOTHER FACULTY MEMBER, WITHOUT PROPER PERMISSION. If you require "Teacher" access an existing course shell, please do one of the following: * Ask anyone who is currentl...
THOUGHTS ON “THROWING OUT” A QUESTION I’ve often heard faculty refer to “throwing out” a question after a quiz or exam has already been taken. The best way of dealing with it in Moodle, from a technical perspective, totally depends on how you look at it....
WHEN STUDENTS TRY TO LOG IN TO A COURSE, THEY GET THE MESSAGE "YOU CANNOT ENROL YOURSELF INTO THIS COURSE." Check the settings for the Self-enrolment method (Course Administration, Users, Enrolment methods, Self-enrolment (Student)).  Specifically check...
When trying to troubleshoot an issue, it can save a lot of time and frustration if DL Support staff can view your screen and watch what you're doing. One of the tools we can use for this is called "ScreenLeap". Follow the instructions on the attached PD...
WARNING: _Before cleaning out the legacy course files, be sure that they are not linked to from within one or more of your Moodle course pages.  To be safe, we advise downloading a zip file of all of the files, in case you discover later that one or more ...
To delete files in your My Private Files area (this is not the same as the User Private backup area [http://elsupport.kayako.com/Knowledgebase/Article/View/143/0/kb1131---deleting-old-backup-files-from-the-user-private-backup-area]), * Click on "My Ho...
To remove old, unneeded backup files from your User Private Backup area, follow the instructions below.  IMPORTANT: This area also contains anything that you've added to the Sharing Cart, so be careful!  ONLY DELETE FILES STARTING WITH THE WORD "BACKUP." ...
HELP KEEP YOUR MOODLE CLEAN! Our Moodle server space is not infinite, and occasionally we receive system warnings when it's nearing capacity.  When this happens, we have to quickly delete courses or files to free up space.  We find courses that contain ...
ELEARNING SUPPORT DOES NOT PROVIDE TRAINING OR TECHNICAL SUPPORT FOR ANY MICROSOFT OFFICE PRODUCTS. However these options are available to VCC employees: VCC employees may TAKE COURSES IN ONE OF VCC'S COMPUTER STUDIES PROGRAMS. * See the VCC.ca we...
The following is a _GENERAL_ list to help you prepare for the start of your Moodle course: IN THE DAYS OR WEEKS PRIOR TO YOUR COURSE STARTING, YOU SHOULD: * Ensure your course content meets current policy and best practices regarding Copyright and Fa...
Here are the steps to setting up an interpreter so that they have the access they need, but do not appear on the participants list. Currently, this cannot be completed by anyone in a "Teacher" role.  Please contact eLearning Support if you'd like to add a...
An empty grade is a grade which is missing from the Moodle Gradebook. It may be from an assignment submission which has not yet been graded or from a quiz which has not yet been attempted etc. The AGGREGATE ONLY NON-EMPTY GRADES setting determines whether...
When using "Switch Role to..." in order to see a student view, the [Add Submission] button will not show up if you are not ENROLLED in that course. This issue usually only arises with Managers and Administrators who are able to view courses without being ...
VCC Interpreters require special access* to courses that allows them to view course content but (due to privacy concerns) not access private student information or appear visible to students in a course. A role called "Interpreter" has been created to acc...
If your quizzes are administered on paper (or anywhere outside of Moodle), you can use an "Offline Activity" in Moodle to create a place to hold a score for each student's submitted paper quiz. * In your Moodle course, turn editing on _(the big green ...
You can easily find (and change [http://elsupport.kayako.com/Knowledgebase/Article/View/61/0/kb1055---adding-or-changing-a-course-enrolment-key], if you want) an enrollment key for a course to which you have editing rights.  * Click on the drop-down ge...
The highlighting of unread forum messages is both an individual USER profile setting, as well as a forum setting controlled by the course developer. All users can change their individual profile setting, under "Forum tracking," in your profile. This set...
The following error message appears when trying to view/edit an OU Wiki in a course using a Forced Group Mode: _"error/Sub-wikis is set to 'One wiki per group'. Please change Group mode to 'Separate groups' or 'Visible groups'."_ Here's how to fix it:...
Using the SHARING CART plugin, you can now easily copy any of your course resources or activities from one course to another, without doing a backup and restore. To do this, the Sharing Cart BLOCK must be added to both the originating (Course A) and the...
Every Moodle course shell has a unique identifier, called a MOODLE COURSE ID.  This course ID is attached to the end of the URL of the main page of your course.  This course's Moodle Course ID is 3420, as shown here, circled in red: (See video at the ...
NOW, ANYONE IN A “TEACHER” OR “MANAGER” ROLE, IN MOODLE CAN SEARCH FOR STUDENTS FOR MANUAL ENROLMENT USING THE STUDENT NUMBER.  Previously, you could only search by name, which would often return multiple results.  Without seeing the student number, it co...
The MY COURSES drop-down menu provides quick access to any"unhidden" course in which you are enrolled. The course will not appear on the MY COURSES menu, if it is hidden from students or if you have access to the course but are not enrolled (e.g., a depar...
The Journal activity and the Online Text Assignment are very similar. The only significant difference between the two types of activities is that the Journal allows the marker (usually the instructor) to view all journal entries from all students for a pa...
We all know how to make a link that points to a PDF file for someone else to find online… e.g. Here's some Dickens: http://www.planetpublish.com/wp-content/uploads/2011/08/A_Christmas_Carol_NT.pdf [http://www.planetpublish.com/wp-content/uploads/2011/...
If you're interested in creating rich media or videos to use in your Moodle course, here are some tips and links to helpful online resources: 1. MULTIMEDIA IN MOODLE, GENERALLY: ONLINE TEACHING SUCCESS - MULTIMEDIA SECTION Take a few minutes review th...
IT'S GREAT TO GIVE BACK TO YOUR COMMUNITY BY MAKING YOUR ORIGINAL VIDEOS AVAILABLE UNDER A CREATIVE COMMONS LICENSE! HERE'S HOW TO SET THE LICENSING FOR THIS IN YOUTUBE:  After (or while) uploading your video, look under the "Advanced Settings" tab. Y...
The following work-around can be performed only by a course manager or system administrator. STEPS: * Set a password for the exam so that no one but you can go back in * Set attempts allowed to 2 * Change the Question behaviour to "each attempt bui...
There are several ways for you, as an instructor, to get help with Moodle. Download and view this PDF document, called "Getting Help in Moodle (for Faculty) [http://cid.vcc.ca/p1-dl/instructions/moodle_v2/Getting_Help_in_Moodle.pdf]."
FREQUENTLY ASKED QUESTIONS FOR FACULTY AND COURSE MANAGERS For a list of frequently asked questions from faculty and course managers, look here: http://elsupport.kayako.com/Knowledgebase/List/Index/17/moodle-faqs [http://elsupport.kayako.com/Knowledgeb...
NOTE: Not everyone has the access rights to copy a course.  Generally, this access is granted only to those in an Administrator or Manager role.  If you are an instructor, needing a copy of a course, please start here [http://elsupport.kayako.com/Knowledg...
USING COHORT REGISTRATION CREATING A COHORT AT THE CATEGORY LEVEL From the program category page, * click on "Cohorts" in the Administration block * click on [Add] * enter a unique name in the Name field * enter the same name in the Cohort I...
If you find that your course is missing from the "My Courses" list, in the Navigation Drawer (or Nav Drawer), check the end date of your course on the course settings page. If the end date has passed, then your course will not appear on this list. It will...
When using the Moodle database resource, the trick to lining up the column headers with the data, using tables, is to separate the table code between the HEADER REPEATED ENTRY and FOOTER sections. To do this, you need to temporarily turn the HTML off in y...
If your students are reporting that they cannot see your course, it may still be in a hidden state. You must change the "Course visibility" setting (under the course settings) from "hide" to "show." 1) From within your course, click on "Edit settings," ...
AN "ARCHIVED" MOODLE COURSE IS SIMPLY A BACKUP OF A MOODLE COURSE TAKEN AT A SPECIFIC POINT IN TIME -- USUALLY ONCE A COURSE HAS ENDED -- WHICH INCLUDES STUDENT RECORDS AND LOGS.  If needed, the eLearning Support team can use the Archive file to restore ...
MY STUDENT COMPLETED ONLY ONE ACTIVITY OUT OF 5, BUT HIS COURSE TOTAL SHOWS 100%. HOW DO I SHOW A MORE "PROGRESSIVE" COURSE TOTAL? STEP-BY-STEP EXPLANATION * From the view menu in the gradeboook, select "Categories and items" * At the top line ...
MOODLE BOOKS REPOSITORY (MOODLE.ORG) [HTTPS://MOODLE.ORG/MOD/DATA/VIEW.PHP?ID=7246] This page from Moodle.org [https://moodle.org/mod/data/view.php?id=7246] has a large collection of books on various Moodle topics, and which touch on aspects of online t...
If yours students are reporting that they cannot see the final grade in their User report, you need to make a change in the Course Grade Setting. From with your course, * Click on "Grades" in the Administration block * Click on "Course grade setti...
Occasionally, you may have a student or group of students who require more time on a quiz, or an additional attempt, or some other special requirement. In these cases, you can set up a user or group override by completing the following steps. * From yo...
ONE WAY OF AUTOMATICALLY ENROLLING YOUR STUDENTS INTO YOUR MOODLE COURSE IS USING THE BANNER AUTO-ENROLMENT FUNCTION.  ANY STUDENT REGISTERED IN YOUR COURSE IN THE BANNER SYSTEM WILL BE ENROLLED INTO THE CORRESPONDING MOODLE SHELL, VIA AN OVERNIGHT AUTOMA...
WHAT'S A BROWSER CACHE? Each time you surf the web, your web browser (no matter what make or computing platform) automatically stores local copies of the data that you view. This means that all web pages, documents, graphics or media files that you view ...
A QUICK AND EASY WAY TO TAKE A SCREENSHOT, IF YOU'RE USING _WINDOWS 7 OR HIGHER_, IS BY USING THE BUILT-IN SNIPPING TOOL [HTTPS://YOUTU.BE/UL3H5XNS6DM]. * Click START on you Windows Task Bar * In the search field, type "snipping tool." You should en...
VCC FACULTY AND STAFF CAN USE THIS SITE TO REQUEST HELP WITH THE MOODLE LMS OR WITH OTHER VCC EDUCATIONAL TECHNOLOGIES (such as Turning Technologies clickers). USING ELEARNING SUPPORT ONLINE, YOU CAN... * Search the eLearning Support KNOWLEDGEBASE [h...
Currently, server space is limited in our Moodle environment, so we'd prefer that you not upload any video files into your course. However, you CAN link to videos. Here's what you need to do: * Copy your video file to the I: drive, to I:/Common/Mo...
All the old assignment types can now be found under the "Assignment" option on the Activity drop-down list. Under the Submission Types options, ensure all Submission Types are UNCHECKED. Doing so will result in the following: * When students view th...
In order for the Latest News block to be visible to students, the actual News Forum must be visible to students. * Turn editing on in your course. * Click on the show/hide icon beside the "News Forum" activity. * Under the Administration block, cl...
To remove old, uneeded backup files from your course,  * Click on the 'RESTORE' link on the gear icon menu, at the top-right of your course. * Under the course backup area, click on 'Manage backup files.' * To ensure you are deleting the correct f...
The Grader Report can be difficult to read when you have many students (rows) and many activities (columns). Use the following tip to eliminate the need to scroll vertically, making it easier to find the appropriate column in your grader report. CHANGE ...
WHY IS MY STUDENT'S CORRECT QUIZ ANSWER MARKED INCORRECT? If a student is receiving an "incorrect" mark for what appears to be a correct answer to a Short Answer question in a quiz, check for a period at the end of the student's response. For whatever ...
You can see when a student last accessed Moodle, or a particular course. Generally, when viewing student information, the "Last Access" field shows the last time they accessed Moodle, itself, in any course. When viewing a course PARTICIPANTS list, the...
A Subscription to a forum results in notifications being sent to a user when there are responses posted to that forum. These notifications in one of three ways: * As individual notifications (one notification for every post) * As a daily digest (onl...
WHERE IS THE ONLINE COURSE ACCESS INSTRUCTION TEMPLATE? The Online Course Access Instruction Template is found on the CID website, under _VCC Moodle LMS / In-depth Moodle Guides / Administration / Opening a Course_ / Sending Students Information to Ac...
Manually adding (enrolling) Students or Teachers into your Moodle course Note: This article has been revised to show the instructions for the new default Boost theme. To enroll someone into one of your courses,  * click on the gear icon, near the top...
Until VCC has its own video server, we strongly recommend that you upload your video files to a YouTube account, and embed or link to them from your Moodle course. HERE ARE RELEVANT ARTICLES FOR USING YOUTUBE: * Create a new Channel [http://support....
WHAT ARE GROUPS AND GROUPINGS? GROUPS ARE USED TO GROUP TOGETHER GROUPS OF STUDENTS (AND TEACHERS) FOR VARIOUS REASONS. For example: * You want to filter your activities and gradebook so you only see a certain group at a time * You  share a course ...
HOW TO ENABLE CLEARTYPE ClearType enhances your display by smoothing the edges of screen fonts. ClearType works especially well on Liquid Crystal Display (LCD) devices, including flat screen monitors and laptop computers. To use ClearType for screen fo...
You may occasionally want to print a paper copy of an online quiz/exam.  Currently, Moodle does not provide a PRINT function.  There IS a way to accomplish this, but the final results may not be a pretty as you might want. First, you'll need to make sur...
BACKING UP AND RESETTING YOUR COURSE To reuse an existing course shell, BACKUP and then RESET the course as shown below. FIRST, BACKUP THE EXISTING COURSE: * From the main page of the course, click on “Backup” in the Gear icon under your user menu o...
TO SET HOW MANY QUESTIONS APPEAR ON EACH PAGE OF A QUIZ: * Go to "Edit Quiz" (so that you can see the list of questions down the left, and the Bank on the right). * Near the top right of the page, you should see a button called "Pagination". Click t...
MANUALLY REMOVING (UNENROLLING) STUDENTS OR TEACHERS FROM YOUR MOODLE COURSE: To unenroll someone from one of your courses, you can go to ADMINISTRATION >> USERS >> ENROLLED USERS and click the X icon to the FAR right of any enrolled user in the lis...
A common request these days (since the method has changed from Moodle 1.9) is "How do I view my student's Activity Logs?" From the NAVIGATION menu of your course: * Click on PARTICIPANTS * On the participants list PAGE (NOT the Navigation menu), ...
There are several ways. both self-paced and scheduled, that can help you learn more about using Moodle at VCC. SELF-PACED METHODS * Search the eLearning Support Online Knowledgebase [http://elsupport.kayako.com/Knowledgebase/List] for articles and tu...
_(As of Moodle version 2.8, the TinyMCE editor was replaced by ATTO as Moodle's default editor. However, TinyMCE is still available to you if you prefer to use it. If you want to change your Moodle editor to be TinyMCE, please read this article: KB1138 - ...
IF YOU'RE NEW TO MOODLE, ALL ITS ICONS AND NAVIGATION METHODS MIGHT SEEM A BIT OVERWHELMING AT FIRST. For an excellent description of all icons and navigation elements that are available in a typical Moodle course, check out this detailed article from M...
These videos will give you a good overview of the Moodle 3.4 Dashboard, and the navigation and status elements that you'll find inside a typical Moodle course: FINDING YOUR WAY AROUND IN MOODLE: Using the Moodle Dashboard: FOR AN EXCELLENT DESCRIPTION...
The following page allows you to test your web browser and operating system to help ensure compatibility with Moodle. It runs scripts which test your browser settings and look for browser plugins like Java and Flash. http://cid.vcc.ca/p1-dl/moodle-site-f...
http://cid.vcc.ca/p1-dl/instructions/myvcc/StudentOrientation.pdf [http://cid.vcc.ca/p1-dl/instructions/myvcc/StudentOrientation.pdf] This document describes how to: * Access MyVCC * Set up a VCC Student email account * Access the VCC Moodle ser...
This article has been replaced by KB1127 [http://elsupport.kayako.com/Knowledgebase/Article/View/139/0/kb1127---course-startup-checklist].
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