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Knowledgebase : Moodle
 
Twice a year (January, and then again in the summer), Moodle Headquarters (a.k.a., Moodle HQ) offers a FREE, 4-week "Learn Moodle Basics" MOOC (Massive Open Online Course). Although it's not facilitated by VCC, it's a great way to get to know how to use M...
If you're manually enrolling students or teachers into your course and are unable to locate someone by name and/or student ID, it may be because he/she doesn't yet have an existing Moodle account. We will not bore you with the technical details as to why ...
IF YOU'RE NEW TO MOODLE, HERE'S WHAT WE RECOMMEND.  (Actually, even if you've been using Moodle for a while, we _still_ recommend you review this!) * Log onto Moodle from the MYVCC [http://myvcc.ca] ONLINE COURSES link, or by going directly to https:/...
THERE ARE MULTIPLE WAYS OF ENROLLING STUDENTS INTO COURSES. THE ELEARNING SUPPORT TEAM CAN HELP YOU DECIDE WHICH METHOD IS BEST FOR YOUR SITUATION. This brief video from Moodle.org gives a good overview of different ways to enroll users into a Moodle cou...
YOU CAN CONTACT THE ELEARNING SUPPORT TEAM AT ELSUPPORT@VCC.CA NOTE: THE MORE INFORMATION YOU PROVIDE, THE SOONER AND MORE EFFICIENTLY WE CAN HELP YOU. When asking us for help with Moodle or other VCC educational technology, please tell us the followi...
If you need to set your course to use the COLLAPSED WEEKS or COLLAPSED TOPICS course format, here's how: 1. "Edit Settings" from the gear icon (top-right of your course), and open the section called "Course Format". 2. In the "Format" list, select "Co...
Here are some scenarios to help you decide how to prepare your Moodle course for a new session: ------------------------- MY COURSE HAS ENDED, AND I WILL BE TEACHING THIS SAME COURSE NEXT SESSION. In this case, it's easiest and most practical to re-use...
If you want to teach yourself how to use Moodle and to create your own online courses, these self-directed tutorials from CID may be very useful: INTRODUCTION TO MOODLE [HTTPS://MOODLE.VCC.CA/COURSE/VIEW.PHP?ID=5707] INSTRUCTORS: THIS IS YOUR FASTEST I...
SO, WHAT IS THIS "MOODLE" PROGRAM ANYWAY, AND WHAT CAN I DO WITH IT? Good questions! Everyone starts somewhere, and so we'll try to give you some background on what Moodle is and how and why you should use it at VCC. Vancouver Community College’s LMS (L...
HOW TO CREATE NEW CAPTIONS IN KALTURA To create video captions for a video in Kaltura that doesn't already have captions, you must first create an empty caption file, and upload it to the video. CREATING AN EMPTY CAPTION FILE * Create a plain text fi...
EDITING EXISTING CAPTIONS IN KALTURA You can edit video captions directly inside Kaltura. Look for the new "Edit Captions" button on the screen where you'd normally upload a captions file. This brief video from Kaltura shows you how to edit an existing ...
UPLOADING A CAPTION FILE TO A MEDIA FILE IN KALTURA * In your My Media page in Moodle, click "Edit" on the video you want to begin captioning. * Click the "Captions" tab, and then click "Upload captions file. * In the requester that appears, click ...
AS OF JULY 24/19, IN MOODLE'S "ATTO" EDITOR, THE KALTURA "EMBED MEDIA" BUTTON NOW CREATES A BROKEN URL. SELECTED MEDIA DOES NOT EMBED PROPERLY. If you try to embed media using the "Embed media" toolbar button, the link it inserts into the editor is broke...
THIS BRIEF VIDEO SHOWS YOU HOW TO SUBMIT A VIDEO TO A "MEDIA ACTIVITY" IN MOODLE. (This video was created with Students in mind as the users, i.e. shown from a Student perspective. It may be appropriate for VCC Teachers to embed this video into their cou...
"KALTURA MEDIASPACE GO" IS A FREE MOBILE APP THAT ALLOWS YOU TO RECORD OR UPLOAD AUDIO OR VIDEO FROM YOUR MOBILE DEVICE, RIGHT INTO YOUR KALTURA "MY MEDIA" FOLDER. INSTALLING THE APP The app is available for Android or iOS - just search your app store f...
The Moodle gradebook has many, many options to be able to handle all of the possible grading scenarios. With so many options available, it can take some time to learn to set it up to work exactly how you want it to. Sometimes, instructors don't notice mis...
THIS RAPID TUTORIAL VIDEO FROM KALTURA WILL HELP YOU LEARN THE FOLLOWING: * Use a variety of easy techniques to embed media into your Moodle course from your My Media and course Media Gallery folders * Create a Media Submission activity to receive an...
THERE IS A KNOWN ISSUE WITH USING THE MICROSOFT EDGE WEB BROWSER IN KALTURA ACTIVITIES. If you use the Microsoft Edge web browser, and try to embed one of your media files using the "Kaltura video resource", you will get a blank page before you can compl...
IF YOU DELETE A RESOURCE OR ACTIVITY FROM YOUR MOODLE COURSE, YOU CAN RECOVER IT IN A FEW MINUTES, USING MOODLE'S RECYCLE BIN. If you have recently deleted a course resource or activity, you will have up to seven days to change your mind and get it back ...
KALTURA IS THE PLATFORM THAT VCC USES TO MANAGE AUDIO AND VIDEO MEDIA. The Kaltura platform allows VCC instructors and students to easily share and manage video content. Users can upload, publish, and search videos, easily embed videos into online course...
KALTURA IS THE PLATFORM THAT VCC USES TO MANAGE AUDIO AND VIDEO MEDIA. The Kaltura platform allows VCC instructors and students to easily share and manage video content. Users can upload, publish, and search videos, easily embed videos into online course...
ACTIVITY COMPLETION HELPS STUDENTS TO TRACK THEIR PROGRESS IN A COURSE, GIVING THEM AN EASY-TO-SEE CHECKLIST OF WHAT THEY HAVE COMPLETED. This feature is enabled in VCC's Moodle server, and is required if you want to view Activity Completion reports [htt...
In order to help decrease the clutter on our Moodle server, we have implemented a 3-MONTH LIMIT on files stored in the COURSE BACKUP AREA. These are backups that are manually created by instructors or course managers and does NOT include the weekly automa...
VCC'S MOODLE LMS INCLUDES A FREE SUITE OF MULTIMEDIA ACTIVITY TOOLS CALLED H5P. H5P MAKES IT EASIER FOR VCC MOODLE USERS TO CREATE RICH INTERACTIVE CONTENT. Using H5P, authors may create and edit interactive videos, presentations, games, advertisements a...
USING AN ONLINE AUTHORING COMPONENT CALLED H5P [https://h5p.org/], YOU CAN EASILY CREATE INTERACTIVE MULTIMEDIA CONTENT FOR YOUR MOODLE-BASED COURSES. Here's a brief tutorial on how to add an H5P activity to your Moodle course at VCC: RELATED: * KB1...
THIS ARTICLE WILL HELP YOU TO INTEGRATE PEARSON MYLAB OR MASTERING CONTENT INTO YOUR VCC MOODLE COURSE. Integrating Pearson into Moodle makes it easier for your Students to access your Pearson course content, and easier to have Student grades from MyLab a...
ALT text (or ALT tags) is/are used by screen readers to provide a description of images to the user. Here's an article from Penn State [http://accessibility.psu.edu/images/alttext/], that does an excellent job of explaining how to decide what alternate t...
USE A MOODLE COURSE TAG TO IDENTIFY HOW THE SHELL IS CURRENTLY USED. You may find that, over time, your course shell develops from a simple student resource shell to a blended learning shell. If that happens, please remember to update your course tag. PLE...
The Completion Progress Bar [https://docs.moodle.org/en/Completion_Progress_block] is a Moodle plugin that helps Teachers and Students to visualize activity completion in a course. This feature is found by selecting "Add a Block" in your Moodle course. F...
IN MOODLE VERSION 3.1, THE GRADING INTERFACE WAS REDESIGNED TO GIVE YOU A FASTER AND MORE CONVENIENT WORKFLOW WHEN MARKING STUDENT ASSIGNMENT ACTIVITIES. The improved grading interface also makes it easier to annotate student documents on the screen, rig...
IF YOU WANT TO SEND A MOODLE MESSAGE TO THE WHOLE CLASS OR TO MULTIPLE STUDENTS IN THE CLASS, HERE'S HOW TO DO IT: * Go to your class participant's list. From there... * Scroll to the bottom and click on [Select all] or pick and chose multiple studen...
The Glossary activity allows participants to create and maintain a list of definitions, similar to a dictionary. ALL ABOUT MOODLE'S GLOSSARY ACTIVITY: https://docs.moodle.org/31/en/Glossary_activity [https://docs.moodle.org/31/en/Glossary_activity] HOW ...
If you use the Quickmail block to send messages to your students from Moodle, your students may report that the return address shows as "noreply@moodle.vcc.ca."  This is most likely due to the email display setting in your profile.   To fix this issue, a...
Resources and Activities within a Moodle course shell may be manually individually hidden until your editing is complete and you're ready to reveal them to your students. To manually _Show_ or _Hide_ an individual Resource or Activity: * Ensure that E...
FOR VCC MOODLE USERS WHO PREFER TO LEARN BY WATCHING VIDEOS, WE HAVE A FEW RESOURCES THAT MAY HELP YOU. MOODLE ESSENTIALS: (GOOD TOPICS FOR GETTING STARTED) https://www.youtube.com/playlist?list=PLZ63GnzMG_rmJzZj0hIDz4MCwpxa1sY97 [https://www.youtube.c...
If your students are telling you that they can't see a link to their course grades, it may be due to your course settings. Try the following: * Go to your course settings (Administration/Course Administration/Edit Settings) * Scroll down to and ex...
Instructors are responsible for granting their students access to their courses. There are _several ways [http://elsupport.kayako.com/Knowledgebase/Article/View/112/0/kb1103---how-do-students-get-enrolled-into-my-course]_ for student to gain access to a c...
The "Sum of Grades" aggregation has been removed and replace with "Natural Weighting."  _Long-term_, Moodle intends to remove the other forms of aggregation, as people get used to using the new (and easier to understand)  "Natural Weighting" aggregation m...
IF ONE OR MORE OF YOUR STUDENTS HAS BEEN AUTOMATICALLY UNENROLLED FROM YOUR COURSE, HERE'S WHAT TO DO: Look under Administration >> Enrolled Users and you'll see that in the right column of some enrollees, there's may be enrollment expiry date set. (This...
AS OF MOODLE VERSION 2.8, ATTO BECAME THE DEFAULT EDITOR IN MOODLE AT VCC. While much simpler and easier for new users, ATTO is a bit different than the previous editor (TinyMCE) which had been the default for years prior. Here's a very good tutorial ...
VCC'S MOODLE SYSTEMS SUPPORT A WIDE VARIETY OF BROWSERS AND WEB-ENABLED DEVICES, ALLOWING STUDENTS, FACULTY, AND STAFF TO ACCESS ONLINE COURSES FROM ANYWHERE, WHETHER IN THE COLLEGE, IN THEIR COMMUNITY, OR WHILE TRAVELLING. However, each different brand...
As of our upgrade to Moodle 2.8, the default text editor is ATTO. To change your default back to TinyMCE, do the following: * Access your profile preferences by clicking on your profile image on the top right of the screen, hovering over Preferences a...
To delete files in your My Private Files area (this is not the same as the User Private backup area [http://elsupport.kayako.com/Knowledgebase/Article/View/143/0/kb1131---deleting-old-backup-files-from-the-user-private-backup-area]), * Click on "My Ho...
To remove old, unneeded backup files from your User Private Backup area, follow the instructions below.  IMPORTANT: This area also contains anything that you've added to the Sharing Cart, so be careful!  ONLY DELETE FILES STARTING WITH THE WORD "BACKUP." ...
HELP KEEP YOUR MOODLE CLEAN! Our Moodle server space is not infinite, and occasionally we receive system warnings when it's nearing capacity.  When this happens, we have to quickly delete courses or files to free up space.  We find courses that contain ...
When using "Switch Role to..." in order to see a student view, the [Add Submission] button will not show up if you are not ENROLLED in that course. This issue usually only arises with Managers and Administrators who are able to view courses without being ...
VCC INTERPRETERS REQUIRE SPECIAL ACCESS* TO COURSES THAT ALLOWS THEM TO VIEW COURSE CONTENT BUT (DUE TO PRIVACY CONCERNS) NOT ACCESS PRIVATE STUDENT INFORMATION OR APPEAR VISIBLE TO STUDENTS. A MOODLE ROLE CALLED "INTERPRETER" HAS BEEN CREATED TO ACCOMMOD...
You can easily find (and change [http://elsupport.kayako.com/Knowledgebase/Article/View/61/0/kb1055---adding-or-changing-a-course-enrolment-key], if you want) an enrollment key for a course to which you have editing rights.  * Click on the drop-down ge...
The highlighting of unread forum messages is both an individual USER profile setting, as well as a forum setting controlled by the course developer. All users can change their individual profile setting, under "Forum tracking," in your profile. This set...
The following error message appears when trying to view/edit an OU Wiki in a course using a Forced Group Mode: _"error/Sub-wikis is set to 'One wiki per group'. Please change Group mode to 'Separate groups' or 'Visible groups'."_ Here's how to fix it:...
Using the SHARING CART plugin, you can now easily copy any of your course resources or activities from one course to another, without doing a backup and restore. To do this, the Sharing Cart BLOCK must be added to both the originating (Course A) and the...
TO CHANGE YOUR COURSE DESCRIPTION IN MOODLE, you must be a Teacher with editing capability. * In the Administration block (on the left, click on "Edit Settings". * On the page that appears, you will see a section titled "Description". Inside that sec...
There are several ways for you, as an instructor, to get help with Moodle. Download and view this PDF document, called "Getting Help in Moodle (for Faculty) [http://cid.vcc.ca/p1-dl/instructions/moodle_v2/Getting_Help_in_Moodle.pdf]."
FREQUENTLY ASKED QUESTIONS FOR FACULTY AND COURSE MANAGERS For a list of frequently asked questions from faculty and course managers, look here: http://elsupport.kayako.com/Knowledgebase/List/Index/17/moodle-faqs [http://elsupport.kayako.com/Knowledgeb...
NOTE: Not everyone has the access rights to copy a course.  Generally, this access is granted only to those in an Administrator or Manager role.  If you are an instructor, needing a copy of a course, please start here [http://elsupport.kayako.com/Knowledg...
If you find that your course is missing from the "My Courses" list, in the Navigation Drawer (or Nav Drawer), check the end date of your course on the course settings page. If the end date has passed, then your course will not appear on this list. It will...
ONE WAY OF AUTOMATICALLY ENROLLING YOUR STUDENTS INTO YOUR MOODLE COURSE IS USING THE BANNER AUTO-ENROLMENT FUNCTION.  ANY STUDENT REGISTERED IN YOUR COURSE IN THE BANNER SYSTEM WILL BE ENROLLED INTO THE CORRESPONDING MOODLE SHELL, VIA AN OVERNIGHT AUTOMA...
VCC FACULTY AND STAFF CAN USE THIS SITE TO REQUEST HELP WITH THE MOODLE LMS OR WITH OTHER VCC EDUCATIONAL TECHNOLOGIES (such as Turning Technologies clickers). USING ELEARNING SUPPORT ONLINE, YOU CAN... * Search the eLearning Support KNOWLEDGEBASE [h...
WHERE TO DISCUSS MOODLE WITH OTHER USERS AND DEVELOPERS Moodle.org maintains a huge online discussion forum, where users and developers of all levels of experience can discuss a wide variety of issues in Moodle performance, support and development. The...
SOMETIMES IT'S BEST TO EMBED AUDIO MEDIA INLINE - WITHIN A SENTENCE, OR IN THE MIDDLE OF A SECONDARY PAGE IN YOUR COURSE. HOW TO ADD PRE-RECORDED AUDIO FILES TO A COURSE PAGE OR ASSIGNMENT: * Edit the activity or resource where you want your Students ...
You may occasionally want to print a paper copy of an online quiz/exam.  Currently, Moodle does not provide a PRINT function.  There IS a way to accomplish this, but the final results may not be a pretty as you might want. First, you'll need to make sure...
TO SET HOW MANY QUESTIONS APPEAR ON EACH PAGE OF A QUIZ: * Go to "Edit Quiz" (so that you can see the list of questions down the left, and the Bank on the right). * Near the top right of the page, you should see a button called "Pagination". Click t...
There are several ways. both self-paced and scheduled, that can help you learn more about using Moodle at VCC. SELF-PACED METHODS * Search the eLearning Support Online Knowledgebase [http://elsupport.kayako.com/Knowledgebase/List] for articles and tu...
THIS ONLINE TEACHING SUCCESS WITH MOODLE COURSE IS FOR VCC INSTRUCTORS ONLY. IT WILL HELP INSTRUCTORS TO LEARN AND EXPLORE THE FEATURES OF MOODLE AT VCC. This course is a closed, secure environment  - only accessible to VCC instructors, staff and admini...
The ONLINE LEARNER SUCCESS EXPRESS (OLSE) TUTORIAL course is a 3 - 5 hour self-directed Moodle course, designed to offer a sample of the types of activities you may find in your online course at VCC. This course is a closed, secure environment - only acc...
Each Moodle course must be clearly and concisely defined for the benefit of both the students and the instructor. Expectations and accountabilities for both parties must be fully addressed, regardless whether the Moodle course will be provided as option...
This page describes how to change email notification settings regarding new forum posts, assignments needing grading n Moodle. * https://docs.moodle.org/36/en/Notifications FEATURES COVERED: * How to Receive or Limit Notification Emails * How to ...
Content in online courses should always be ethically sourced and attributed to the copyright [http://libguides.vcc.ca/copyright] holder. Moodle gives you an easy way to set the default copyright licensing to be used on content that you add to your course...
The following page allows you to test your web browser and operating system to help ensure compatibility with Moodle. It runs scripts which test your browser settings and look for browser plugins like Java and Flash. http://cid.vcc.ca/p1-dl/moodle-site-f...
ALL GRADES FOR EACH STUDENT IN A COURSE CAN BE FOUND IN THE COURSE GRADEBOOK, OR 'GRADER REPORT' IN _ COURSE ADMINISTRATION > GRADES_, FROM THE FRONT PAGE OF YOUR COURSE. The gradebook collects items [http://docs.moodle.org/32/en/Grade_items] that have ...
Instructors are responsible for granting their students access to their courses. To ensure trouble free access, follow the steps outlined on this page: http://cid.vcc.ca/p1-dl/instructions/moodle_v2/student-access.html [http://cid.vcc.ca/p1-dl/instruc...
THIS DOCUMENT PROVIDES AN OVERVIEW OF ENROLLMENT KEYS AND HOW TO USE THEM: http://cid.vcc.ca/p1-dl/instructions/moodle_v2/enrolment.html Every course at VCC is given a preliminary enrollment key which is equivalent to a password.  By providing your stud...
This article has been replaced by KB1127 [http://elsupport.kayako.com/Knowledgebase/Article/View/139/0/kb1127---course-startup-checklist].
THE FORUM MODULE IS AN ACTIVITY WHERE STUDENTS AND TEACHERS CAN EXCHANGE IDEAS BY POSTING COMMENTS. There are four basic forum types. Forum posts can be graded by the teacher or other students. _Please see this page for more information:_ https://doc...
A page resource displays content created by the instructor and may be preferable to uploading a file, such as a word document. Please see this Moodledocs page for instructions: https://docs.moodle.org/en/Page_resource [https://docs.moodle.org/en/Page_re...
RESOURCES are instructional and informational items you provide to your students. They might include pages, links, files, etc. ACTIVITIES are either performed by participants to attain a certain learning objective, or they are created to help participant...
AS AN INSTRUCTOR, YOU CAN MANUALLY ENROLL YOUR STUDENTS IN YOUR COURSE, IF THEY HAVE TROUBLE SELF-ENROLLING. Go to Administration >> Enrol Users and click the "Enrol Users" button to search for the student who cannot enroll. In the little dialog that ap...
TO LOGIN TO VCC MOODLE FOR THE VERY FIRST TIME, you should login at MyVCC.ca first, and click on the "Online Courses" link in the menu. You will then have to login again to Moodle (using the same username and password as MyVCC.  IF YOU HAVE LOGGED INTO ...